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We believe we have created the most efficient Application Support System for our users.
MAsys Care Software enables customer support staff to receive, process, and respond to incident or service requests. It’s a Multi channel ticket management software that allows you to centralise all your customer conversations via E-mail, Phone and Chat.
MAsys Care Software allows you to tracking pending installments or invoices, service expiries, tickets traking and also track support team performce.
MAsys Care Software allows you to manage customer support or IT service desk functionality for multiple companies, brands or products at one place. It also maintains complete isolation among companies data, staff and end users.
Masys care tracks all create and pendding invoices/payments, service expiration in easy way
Point your support email address into MAsys Care support ticket system to have all incoming responce on your Email Id.
Speak with your customers right from your system! The best part? All calls, transcripts and recordings will take the form of a newly created ticket within MAsys Care
Add a chat plugin to your support centre by integrating with MAsys Care Chat or other supported live chat widgets. Record all chat conversations .
Use MAsys Care to bring all of your systems together. Support requests from CRM are tracked and converted into easy-to-manage tickets.
MAsys Care is a multi-brand help desk that enables you to have personalized support centers for all of your brands, managed from one central MAsys Care software.
Masys Care's ticketing system is one of the most refined solutions out there and has a lot of extensive features that cater to your ticketing workflows. Here’s a look at what you can do with your tickets in Masys Care.
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